Etech’s global facilities – Onshore, Nearshore, and Offshore, provide the capabilities to customize the solution that most effective healthy all of your wants. With Etech’s international outreach, Etech is often available to support your consumers and produce reliable Fantastic activities.
a gaggle of devoted leaders within the Make contact with Centre business who're captivated with generating a amazing big difference for our
About us Etech provides upcoming-era BPO answers. a world minority-owned business, Etech has created and trademarked how to turn your details into strategic insights. Leveraging the power of artificial additionally human intelligence Etech enhances schooling and coaching to concentrate on crucial behaviors generating enhanced customer encounters and shareholder benefit. Etech introduced in 2003 with only 400 personnel and an individual Get hold of Centre in Nacogdoches, Texas.
Etech is an omnichannel purchaser engagement solutions provider for many of the planet’s major and most highly regarded manufacturers. The expertise Etech has obtained throughout a wide array of business enterprise verticals makes it possible for us to repeatedly deliver Outstanding, private shopper ordeals.
Learn More everyday living At Etech Etech thinks in Operating hard and taking part in tough and strives to make workers sense empowered and self-confident in The task They are really performing.
At QEval, we’re committed to encouraging Get in touch with facilities make improvements to their efficiency by distinct, actionable insights. Our effectiveness analytics reviews provide you with a specific breakdown of agent actions, buyer interactions, and operational bottlenecks, so you can also make knowledgeable conclusions that bring on measurable advancements. With QEval, you don’t just get reviews—you get the applications and recommendations to act on them.
Etech’s innovative engineering options and skilled leaders comprehend get more info your organization wants and acknowledge the strategic insights your brand must drive success.
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The mixture of treatment, belief and Strength introduced to the organization is exactly what makes the tradition at Etech exceptional. Our CEO usually claims, “If we look after our people today, the figures will care for by themselves.”
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Meet Malisha, a shining star on our Customer Service workforce! From tackling tasks to having fun with enjoyable team routines, Malisha appreciates how to help keep the stability involving work and play. Her beneficial Mind-set and crew spirit make her a joy to operate with.
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Here's just a couple important attributes of what we provide: ✅ in depth insights into agent efficiency via thorough analytics